BlackVue Cloud service is now available for Australian customers. Please read through this page and decide if you would like to use BlackVue Cloud services before updating your firmware to 2.00+.
BlackVue 'Cloud' is a new update released by BlackVue that enables users to remotely access and view footage on their dash camera. The update is available to customers with models purchased after June 2015, and requires the customer to use a WiFi dongle or modem in the vehicle to send and receive data over the BlackVue Cloud service. The BlackVue Cloud does not provide it's own 3G or 4G hotspot, this must be provided by the customer for it to work.
BlackVue Over the Cloud combines state-of-the-art dashcam technology with cloud ubiquity to make the most out of your BlackVue dashcam. Video backup, real-time GPS-tracking, alarm, the possibilities are endless. BlackVue Over the Cloud is all about using your dashcam to its full potential, so that you and your car are always connected.
Taking advantage of a mobile or car-embedded internet connection (4G recommended) and a BlackVue dashcam, BlackVue Over the Cloud connects you to your car through the Cloud. Using the BlackVue 'C' App on your smartphone or tablet, you see in real time where your car is located and what is happening around it.
Using the BlackVue C App is not recommended unless you are willing to supply your own 3/4G modem or internet connection in your vehicle. Users that do not wish to do this should use the non-cloud firmware versions.
The BlackVue Cloud feature is free for retail customers and small commercial customers. The only cost involved is supplying your own internet. You know the phrase 'BYO Data', well that applies here to. It should also be known that if you run the BlackVue Cloud firmware, you will not be able to adjust the quality rate on the cameras as it will now be fixed. For further information on this please refer to the update notes regarding the Cloud.
Firstly, if you purchased your camera after June 2015, there is a good chance your camera is compatible. But to double check, please call us on 08 6267 5167 or contact us by email.
BlackVue Over the Cloud works with the DR650GW Series models sold in Australia after June 2015. To check if your model is compatible with the service, and receive your Cloud security code, follow the steps below:
If your device does not have a QR code on it, or you lost or removed your QR code sticker, you will need a Cloud security code.
In order to get your Cloud security code, please follow the steps in the section above: "HOW DO I KNOW IF MY CAMERA IS COMPATIBLE?” -- Refer to point 4.
In order to enjoy BlackVue Over the Cloud, you must set up your BlackVue to connect to a Wi-Fi hotspot. This hotspot can be your home Wi-Fi, a mobile Wi-Fi hotspot or your car’s embedded connection. Once you are done, you will be able use your BlackVue Over the Cloud account to connect to your BlackVue from anywhere, anytime.
1. With your BlackVue on and your hotspot in range, go to BLACKVUE WIFI. On iOS: connect through your device’s Settings/Wi-Fi menu, then skip steps 2 and 3.
2. Select your BlackVue from the list of available devices.
3. Enter the BlackVue Cameras password (default password: blackvue).
4. Once logged in, tap the "…” icon in the top right corner and go to Camera settings.
5. Select Firmware Settings.
6. Select Cloud Settings.
7. Select Cloud service hotspot settings.
8. Select your hotspot from the list and enter the password for your hotspot, then tap OK.
9. Make sure to select 'QUIT AFTER SAVING'.
The BlackVue C app allows you to create a free account easily. Your free BlackVue Over the Cloud account includes the following (as of April 2016):
Want to check your account info?
In the BlackVue C App, tap the icon in the top-left corner, log into your account. After you have logged into your account, tap the icon to open the Account Settings screen, then select Account Info.
To access BlackVue Over the Cloud, you must use the BlackVue C app, currently available for Android and iOS.
The BlackVue C app is compatible with the BlackVue firmware version 2.000 and over only.
The legacy BlackVue app is not compatible with BlackVue firmware version 2.000 and over.
NOTE: If you wish to revert back to 1.009V after installing the Cloup Firmware, you can do this.
NOTE: You can use 1.009V firmware with the BlackVue C App - and it will be fine.
Visit this page for information on downgrading or upgrading your firmware.
The video below will show you how to use the BlackVue Cloud App.
The new BlackVue Cloud is now available free to BlackVue customers in Australia. Bare in mind, you will need to BYO data.
When purchasing a dash cam it is very important to make sure you shop locally to ensure you receive backup support. Auto BlackBox cameras are not just another one of the many dash cams available on the market.
We distribute reputable dash cam products which are now available from over 150 stores Australia wide, this means customers can deal face to face with experienced and respected staff when purchasing a dash cam.